HOLLAND BRANDT PRIVACY POLICY

Last Updated: August 9, 2026

Holland Brandt (“Holland Brandt,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, make a purchase, create an account, sign up for marketing communications, or otherwise interact with Holland Brandt.

This policy applies to customers and visitors internationally, including those in the United Kingdom, European Economic Area (“EEA”), United States, and Canada.

INFORMATION WE COLLECT

Depending on how you interact with Holland Brandt, we may collect:

Contact Information
Your name, email address, phone number, billing address, and shipping address.

Order and Payment Information
Products purchased, order history, transaction details, shipping information, and payment information necessary to process your order. Payments may be securely processed by Shopify and third-party payment providers rather than stored directly by Holland Brandt.

Customer Account Information
Information associated with your customer account, including your contact details, order history, and account preferences.

Marketing Information
If you subscribe to email or SMS marketing, we may collect your email address, phone number, communication preferences, and information about your interactions with our communications.

Website and Device Information
We and our service providers may automatically collect information such as your IP address, browser type, device information, approximate location, pages viewed, referring websites, and interactions with our website.

This information may be collected through cookies, pixels, analytics services, and similar technologies.

HOW WE USE YOUR INFORMATION

We may use your personal information to:

• Process, fulfil, and deliver orders
• Process payments and prevent fraudulent transactions
• Provide customer service
• Create and maintain customer accounts
• Communicate about orders, returns, exchanges, or other transactions
• Send email or SMS marketing where you have chosen to receive it
• Personalise and improve our website and customer experience
• Analyse website traffic and performance
• Maintain the security of our website
• Meet legal, accounting, tax, and regulatory requirements

LEGAL BASIS FOR PROCESSING

Where UK GDPR or the EU General Data Protection Regulation applies, we process personal information where we have a lawful basis to do so.

This may include:

Contract: When processing is necessary to fulfil an order or provide services you have requested.

Consent: When you have given us permission, such as when subscribing to certain marketing communications or accepting optional cookies.

Legitimate Interests: When processing is reasonably necessary to operate and improve our business, prevent fraud, provide customer support, or understand how our website is used, provided those interests do not override your rights.

Legal Obligations: When we need to retain or process information to comply with applicable laws.

You may withdraw consent at any time where our processing is based on consent.

EMAIL AND SMS MARKETING

If you choose to receive marketing communications from Holland Brandt, we may send you information about new products, releases, events, promotions, and brand updates.

You can unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.

You can opt out of SMS marketing by following the opt-out instructions included in our text messages, such as replying STOP where applicable.

Marketing communications are subject to applicable laws in the country where you live, including consent requirements that may apply in the United Kingdom, European Union, United States, and Canada.

Opting out of marketing will not prevent us from sending necessary transactional communications relating to an order or customer account.

COOKIES AND ANALYTICS

Our website uses cookies and similar technologies to operate the site, remember preferences, understand website traffic, improve performance, and support marketing and advertising.

Some cookies are necessary for our website to function. Others, including certain analytics and advertising cookies, may require your consent depending on where you are located.

Where required by law, we will request your consent before placing non-essential cookies on your device.

You can also control certain cookies through your browser settings. Disabling cookies may affect the functionality of parts of our website.

HOW WE SHARE YOUR INFORMATION

We may share personal information with trusted service providers that help us operate Holland Brandt, including providers involved in:

• Ecommerce and website hosting
• Payment processing
• Shipping and order fulfilment
• Email and SMS communications
• Analytics
• Advertising and marketing
• Fraud prevention and website security
• Accounting, legal, and professional services

Our online store is powered by Shopify, which processes certain personal information in connection with providing ecommerce services.

We may also disclose information where required by law, to protect our legal rights, investigate fraud or security issues, or in connection with a sale, restructuring, merger, or similar business transaction.

We do not sell personal information for money.

Certain privacy laws use broader definitions of “sale,” “sharing,” or targeted advertising. Where applicable, you may have additional rights to opt out of these activities.

INTERNATIONAL DATA TRANSFERS

Because Holland Brandt operates internationally and uses third-party service providers, your personal information may be processed or stored outside the country where you live.

Where UK or European data protection laws apply, we take appropriate steps to ensure international transfers of personal information have suitable safeguards as required by applicable law.

DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining business and transaction records, meeting legal or tax requirements, resolving disputes, and enforcing agreements.

Retention periods vary depending on the type of information and applicable legal requirements.

YOUR PRIVACY RIGHTS

Depending on where you live, you may have rights regarding your personal information.

These may include the right to:

• Access personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Request restriction of certain processing
• Object to certain processing
• Withdraw consent
• Request a portable copy of certain information
• Opt out of certain targeted advertising, sharing, or sale of personal information
• Lodge a complaint with your local data protection authority

Residents of certain US states may have additional rights under applicable state privacy laws.

Residents of Canada may have rights under applicable federal and provincial privacy legislation.

Residents of the UK and EEA may exercise rights available under UK GDPR, the Data Protection Act 2018, GDPR, and other applicable data protection laws.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

To make a privacy request, contact us using the information provided below. We may need to verify your identity before completing certain requests.

UK AND EEA RESIDENTS

If you are located in the United Kingdom or European Economic Area, you may have additional data protection rights concerning how your personal information is collected and processed.

You may also have the right to lodge a complaint with your relevant supervisory authority.

In the United Kingdom, this is the Information Commissioner's Office (ICO).

We encourage you to contact Holland Brandt first so we have an opportunity to address your concern.

UNITED STATES RESIDENTS

Depending on your state of residence and whether applicable legal thresholds are met, you may have additional rights regarding access, deletion, correction, portability, targeted advertising, and certain forms of sharing or sale of personal information.

Where required, we will provide mechanisms for customers to exercise applicable opt-out rights.

CANADIAN RESIDENTS

If you are located in Canada, your personal information may be protected by the Personal Information Protection and Electronic Documents Act (“PIPEDA”) or applicable provincial privacy legislation.

Where required, we collect, use, and disclose personal information with appropriate consent and provide individuals with rights to access and correct their personal information.

CHILDREN'S PRIVACY

Holland Brandt is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

Where a higher minimum age applies under local law, we will comply with applicable requirements.

If we become aware that we have collected personal information from a child contrary to applicable law, we will take reasonable steps to delete it.

SECURITY

We take reasonable administrative, organisational, and technical measures designed to protect personal information.

However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee absolute security.

THIRD-PARTY SERVICES AND LINKS

Our website may contain links to third-party websites, platforms, or services.

These third parties operate under their own privacy policies, and Holland Brandt is not responsible for their privacy practices or content.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes to our business, services, technology, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this policy.

CONTACT US

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact:

Holland Brandt
Email: chris@christopherhollandbrandt.com
Business Address: Camelford House 89 Albert Embankment C07-15, London SE17TP